Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Benefits
Medical
Vision
Dental
401k
Employee Discounts
Referral Bonus
Company-paid Life Insurance
company-paid AD&D insurance
Flexible spending account
Parental leave
Employee assistance program
Job Description
Europcar Mobility Group is a leading global mobility services company with over 75 years of expertise in the vehicle rental industry. As a prominent player in Europe, Europcar Mobility Group operates a diversified fleet of more than 250,000 vehicles, including an expanding range of electric vehicles, catering to a wide variety of customer needs. The company offers an array of car and van rental services tailored for short-term or long-term use, from hourly rentals to subscriptions, serving both individual consumers and businesses. The Group's portfolio features distinct brands such as Europcar, known for its premium positioning and comprehensive car and... Show More
Job Requirements
- Valid driver's license
- High school diploma or equivalent
- Top-notch people skills
- Ability to troubleshoot with a smile
- Patience and understanding throughout the rental experience
Job Qualifications
- High school diploma or equivalent
- Top-notch people skills
- Ability to troubleshoot with a smile
- Patience and understanding throughout the rental experience
- Experience in customer service or a related field is preferred
- Strong communication skills
- Ability to work effectively in a fast-paced environment
Job Duties
- Maintain a clean, organized, and presentable ready line area
- Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up
- Inspect vehicles for quality standards and promptly pull any that don't meet requirements, sending them for servicing
- Facilitate vehicle exchanges, swaps, or upgrades based on customer requests to ensure a smooth transition
- Confirm that an adequately completed checkout slip accompanies each vehicle
- Assist customers in locating their rental cars and assist with luggage when necessary
- Support the efficient flow of vehicles by moving and parking cars within the facility as needed
- Perform other duties as assigned to support business needs and objectives
- Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor
- Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels
- Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed
- Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle
- Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have
- Perform other duties as assigned to support business needs and objectives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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