Europcar

Customer Service Agent - $15.60

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.75
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Work Schedule

Flexible
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Benefits

Medical
Vision
Dental
401k
Employee Discounts
Referral Bonus
Company-paid Life Insurance
Company Paid AD&D insurance
Flexible spending account
Parental leave
Employee assistance program

Job Description

Europcar Mobility Group is a global leader in the car rental and mobility services industry, boasting over 75 years of expertise. With a commanding presence in Europe and operations across more than 130 countries, Europcar Mobility Group is dedicated to transforming how people and businesses move, whether it be renting a vehicle for a few hours, days, or even months. The company manages an extensive fleet of more than 250,000 vehicles, including a growing selection of electric cars, providing customers with innovative and sustainable mobility solutions. Under its umbrella, the group operates several distinguished brands such as Europcar, known for... Show More

Job Requirements

  • Valid driver's license
  • top-notch people skills
  • ability to troubleshoot with a smile
  • patience and understanding throughout the rental experience
  • high school diploma or equivalent

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • experience in customer service or related fields preferred
  • ability to multitask and work efficiently under pressure
  • strong attention to detail
  • basic troubleshooting skills
  • friendly and approachable demeanor

Job Duties

  • Maintain a clean, organized, and presentable ready line area
  • ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up
  • inspect vehicles for quality standards and promptly pull any that don't meet requirements, sending them for servicing
  • facilitate vehicle exchanges, swaps, or upgrades based on customer requests, ensuring a smooth transition
  • confirm that an adequately completed checkout slip accompanies each vehicle
  • assist customers in locating their rental vehicle, providing help with luggage when necessary
  • support the efficient flow of vehicles by moving and parking cars within the facility as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.