Customer Service Agent, Cross Functional (Part-Time)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance
Job Description
Piedmont Airlines is a well-established regional airline known for its commitment to delivering exceptional service to its customers and airline partners. As a subsidiary of American Airlines Group, Piedmont Airlines plays a crucial role in connecting communities and providing reliable air travel across various destinations. With a strong emphasis on safety, customer satisfaction, and operational excellence, Piedmont Airlines has built a reputation for its dedicated workforce and efficient ground handling operations. The airline’s dedication to fostering a supportive work environment and offering opportunities for career advancement makes it an attractive employer within the aviation industry.
The role of Customer ... Show More
The role of Customer ... Show More
Job Requirements
- Proof of high school or GED completion
- minimum 18 years of age
- valid driver’s license and clear driving record
- 10-year criminal history records check
- drug screen as required
- ability to lift seventy pounds
- ability to work outside in all weather conditions
Job Qualifications
- Successful completion of training course
- ability to meet company goals and customer expectations in a high energy environment
- effective communication skills
- ability to organize, prioritize, and multitask
- previous airline experience
- previous employment as a front-line customer service provider
- basic knowledge of computer applications and programs
Job Duties
- Assist passengers in boarding and disembarking flights
- monitor computerized passenger boarding
- assist customers with special needs including arranging for wheelchairs and unaccompanied minors
- change customer flight itinerary and seat assignments as required
- operate the Jetway
- load and unload baggage and cargo
- operate motorized service vehicles and equipment
- guide and park aircraft
- perform cabin maintenance tasks
- work together as a team to provide excellent customer service and meet corporate objectives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: