Customer Service Agent, Cross Functional (Part-Time)

Nampa, ID, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Rotating Shifts

Weekend Shifts

Night Shifts

Benefits

Paid training

Holiday pay

401(k)

vacation

Family travel benefits

Medical insurance

Dental Insurance

Job Description

Piedmont Airlines stands as a prominent regional airline committed to delivering exceptional aviation services across the United States. Known for its rich history and dedication to quality, Piedmont operates under the umbrella of American Airlines Group, providing vital connections for travelers and supporting a vast network of destinations. The company prides itself on its strong emphasis on safety, customer satisfaction, and operational excellence, making it a preferred choice among business and leisure travelers alike. With a team-oriented culture and ongoing opportunities for professional growth, Piedmont Airlines remains a dynamic and employee-focused workplace within the competitive aviation industry.

Piedmont Airlines... Show More

Job Requirements

proof of high school or GED completion
minimum 18 years of age
valid driver’s license and clear driving record
ability to lift 70 pounds regularly
willingness to work outdoors in all weather conditions
availability to work all shifts including weekends, nights, holidays and/or irregular shifts
ability to successfully complete the Customer Service Agent training course

Job Qualifications

successful completion of training course
ability to meet company goals and customer expectations in a high energy environment
effective communication skills
ability to organize, prioritize, and multitask
previous airline experience
previous employment as a front-line customer service provider
basic knowledge of computer applications and programs

Job Duties

assist passengers in boarding and disembarking flights
monitor computerized passenger boarding
assist customers with special needs including arranging for wheelchairs and unaccompanied minors
change customer flight itinerary and seat assignments as required
operate the Jetway
load and unload baggage and cargo
operate motorized service vehicles and equipment
guide and park aircraft
perform cabin maintenance tasks
work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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