Piedmont Airlines, Inc. logo

Piedmont Airlines, Inc.

Customer Service Agent, Cross Functional (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $12.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel on American Airlines network
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a prominent regional airline known for its commitment to delivering outstanding service to passengers and airline partners across the American Airlines network. With a rich history and a dedication to excellence, Piedmont Airlines stands as a trusted name in the aviation industry, specializing in regional air travel that connects communities and supports economic growth. The company prides itself on its strong, supportive team culture that fosters professional growth, mutual respect, and a passion for aviation. Piedmont Airlines not only values the quality of its service but also emphasizes the importance of a positive and inclusive work environment... Show More

Job Requirements

  • Minimum 18 years of age
  • Proof of high school diploma or GED
  • Ability to lift 70 pounds
  • Ability to work in all weather conditions
  • Valid driver’s license and clear driving record
  • Successful completion of a 10-year criminal history records check
  • Pass drug screening
  • Ability to complete Customer Service Agent training course

Job Qualifications

  • Successful completion of training course
  • Ability to meet company goals and customer expectations in a high energy environment
  • Effective communication skills
  • Ability to organize, prioritize, and multitask
  • Previous airline experience
  • Previous employment as a front-line customer service provider
  • Basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • Monitor computerized passenger boarding
  • Assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • Change customer flight itinerary and seat assignments as required
  • Operate the Jetway
  • Load and unload baggage and cargo
  • Operate motorized service vehicles and equipment
  • Guide and park aircraft
  • Perform cabin maintenance tasks
  • Work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.