Aaregional

Customer Service Agent, Cross Functional (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
family travel on the American Airlines network
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a well-established regional airline known for providing exceptional service to its customers and airline partners as part of the American Airlines network. With a commitment to safety, reliability, and customer satisfaction, Piedmont prides itself on delivering top-tier service throughout its operations. The airline’s strength lies in its dedicated team that works diligently to maintain industry-leading standards while fostering a supportive and growth-oriented work environment. Recognized for its quality ground handling services and operational excellence, Piedmont Airlines offers rewarding career opportunities for motivated individuals seeking to contribute to the aviation industry. The airline places a strong emphasis on... Show More

Job Requirements

  • Proof of high school diploma or GED
  • minimum 18 years of age
  • valid driver's license and clear driving record
  • ability to lift seventy (70) pounds
  • willingness to work outside in all weather conditions
  • availability to work all shifts including weekends, nights, holidays and/or irregular shifts
  • 10-year Criminal History Records Check
  • drug screen as required

Job Qualifications

  • Successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience
  • previous employment as a front-line customer service provider
  • basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • load and unload baggage and cargo
  • operate motorized service vehicles and equipment
  • guide and park aircraft
  • perform cabin maintenance tasks
  • work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

No experience required

Job Location