Aaregional

Customer Service Agent, Cross Functional (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a reputable regional airline dedicated to providing exceptional service and reliability to its customers and airline partners. As a subsidiary of the American Airlines Group, Piedmont Airlines has established itself as a key player in the aviation industry, known for its commitment to safety, customer satisfaction, and operational excellence. The airline operates a comprehensive network of daily flights throughout the eastern United States, connecting passengers to numerous destinations with convenience and efficiency. Piedmont Airlines fosters a collaborative and inclusive workplace culture where employees are encouraged to develop professionally and contribute meaningfully to the company’s mission.

Joining Pied... Show More

Job Requirements

  • High school diploma or GED completion
  • minimum 18 years of age
  • ability to lift 70 pounds regularly
  • ability to work outside in all weather conditions
  • valid driver’s license and clear driving record
  • successful completion of 10-year criminal history records check
  • drug screen as required

Job Qualifications

  • Successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience
  • previous employment as a front-line customer service provider
  • basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • load and unload baggage and cargo
  • operate motorized service vehicles and equipment
  • guide and park aircraft
  • perform cabin maintenance tasks
  • work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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