Aaregional

Customer Service Agent, Cross Functional (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a renowned regional airline that prides itself on delivering industry-leading service to its customers and airline partners. As a vital part of the American Airlines network, Piedmont Airlines operates with a mission to provide consistent, high-quality aviation experiences. With a commitment to safety, reliability, and customer satisfaction, Piedmont has established itself as a trusted name in the airline industry. The company values teamwork, professionalism, and growth opportunities, fostering an environment where employees feel supported and motivated to excel. Known for its dedicated workforce and comprehensive training programs, Piedmont Airlines consistently upholds its standard of excellence across all... Show More

Job Requirements

  • valid driver’s license and clear driving record
  • 10-year criminal history records check
  • drug screen as required
  • proof of high school or GED completion
  • minimum 18 years of age
  • ability to lift up to seventy pounds
  • ability to work outside in various weather conditions
  • frequent stooping, bending, kneeling, walking, standing, reaching, climbing stairs

Job Qualifications

  • successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience preferred
  • previous employment as a front-line customer service provider preferred
  • basic knowledge of computer applications and programs preferred

Job Duties

  • assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • load and unload baggage and cargo
  • operate motorized service vehicles and equipment
  • guide and park aircraft
  • perform cabin maintenance tasks
  • work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location