Aaregional

Customer Service Agent, Cross Functional (Full-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
family travel privileges
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a distinguished regional airline and a key member of the American Airlines network. Known for its commitment to delivering reliable and industry-leading service, Piedmont Airlines plays a pivotal role in connecting communities and offering travelers exceptional aviation experiences. The airline prides itself on fostering a workplace where employees are valued, supported, and empowered to grow professionally and personally. With a strong focus on teamwork, safety, and customer satisfaction, Piedmont Airlines continually invests in training and development to uphold its high standards in the highly competitive aviation sector.

Piedmont Airlines is seeking a motivated and dependable Customer ... Show More

Job Requirements

  • valid driver’s license
  • clear driving record
  • 10-year criminal history records check
  • drug screen as required
  • proof of high school or GED completion
  • minimum 18 years of age
  • ability to lift 70 pounds
  • able to work outside in varied weather conditions
  • ability to handle physically demanding tasks such as stooping, bending, kneeling, walking, standing, reaching, climbing stairs
  • ability to assist passengers with disabilities including pushing wheelchairs

Job Qualifications

  • successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience preferred
  • previous employment as a front-line customer service provider preferred
  • basic knowledge of computer applications and programs preferred

Job Duties

  • assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the jetway
  • load and unload baggage and cargo
  • operate motorized service vehicles and equipment
  • guide and park aircraft
  • perform cabin maintenance tasks
  • work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.