Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.25 - $21.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401(k)
Paid Time Off
Tuition Reimbursement
Employee Discounts
Job Description
Jet Aviation is a premier global aviation service provider known for its commitment to excellence since its founding in 1967. Originating from a single hangar in Basel, Switzerland, Jet Aviation has grown to employ over 4,500 professionals across some 50 locations worldwide. The company specializes in a broad spectrum of aviation services including Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, Fixed Base Operations (FBO), Fixed and Rotary Wing Maintenance, and Staffing solutions. This extensive range of offerings places Jet Aviation at the forefront of the business aviation sector, recognized for delivering seamless travel experiences to its discerning clientele.
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Job Requirements
- High school diploma or GED
- ability to read and communicate in English
- ability to work flexible schedules and in various weather conditions
- must obtain an Airport ID Badge within 30 days of employment
- must have a valid driver's license
Job Qualifications
- High school diploma or GED
- 1-2 years' prior FBO working experience or a customer-service related field experience e.g. hospitality preferred
- ability to read and communicate in English
- ability to work calmly and effectively under pressure
- ability to demonstrate multitasking abilities
- excellent communication skills both verbal and written
- cultural awareness and sensitivity
- commitment to Jet Aviation values including trust, honesty, alignment, and transparency
- ability to work flexible schedules and in various weather conditions
Job Duties
- Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner
- resolves customer inquiries and complaints fairly and effectively
- provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships
- recommends and implements programs to support customer needs
- assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
- complies with all relevant airport and Jet Aviation policies, regulations, and laws
- represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
- responsibilities are within the Customer Support/Operations function as a generalist or in a combination of Disciplines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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