Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401(k)
Paid Time Off
Tuition Reimbursement
Employee Discounts
Job Description
Jet Aviation is a renowned global aviation services company that has been delivering seamless flight experiences since 1967. Originally founded with a single hangar in Basel, Switzerland, Jet Aviation has grown impressively to become an international leader with over 4,500 employees and approximately 50 locations worldwide. The company offers a comprehensive suite of aviation services, including Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, Fixed Base Operations (FBO), Fixed and Rotary Wing Maintenance, and Staffing. This broad range of services positions Jet Aviation as a one-stop solution for aviation needs, catering to clients who demand excellence, reliability, and luxury in... Show More
Job Requirements
- High school diploma/GED
- ability to read and communicate in English
- ability to work flexible schedules and in various weather conditions
- must obtain an Airport ID Badge within 30 days of employment
- must have a valid driver's license
Job Qualifications
- High school diploma/GED
- 1-2 years prior FBO or customer-service related field experience preferred
- ability to communicate effectively both verbally and in writing
- effective listening skills
- customer service orientation with ability to handle frustrations positively
- cultural awareness and sensitivity
- ability to work calmly and effectively under pressure
- multitasking abilities
- commitment to Jet Aviation values (trust, honesty, alignment, transparency)
Job Duties
- Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner
- resolves customer inquiries and complaints fairly and effectively
- provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships
- recommends and implements programs to support customer needs
- assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
- complies with all relevant airport and Jet Aviation policies, regulations, and laws
- represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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