Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Life insurance
Job Description
The hiring establishment is a reputable airline company that operates within the aviation sector, providing essential airline customer service at airport terminals to enhance passengers' travel experiences. This company values professionalism, precision, and a positive customer relationship, offering a dynamic workplace that demands efficiency and attentive customer interaction in a fast-paced environment. As a notable presence in the airline industry, the company is focused on delivering high-quality service through skilled personnel who can manage passenger check-ins, ticketing, baggage handling, and flight information dissemination while ensuring compliance with safety and operational protocols.
The role being offered is that of a Cus... Show More
The role being offered is that of a Cus... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
- Ability to read, speak, and understand the English language
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- Good communication skills and a friendly, outgoing personality in person and via telephone
- Entry-level computer skills
- Ability to read, speak, and understand the English language
- Experience in customer service preferred
- Ability to multitask in a fast-paced environment
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- Announce both incoming and outbound flights
- Handle credit card and personal check transactions accurately and properly account for all collections and conduct appropriate airline close out procedures
- Accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
- Operate jetways to position prior to aircraft arrival and lift, open, close, and secure aircraft doors
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- Stand and work in one location for up to four hours at a time
- Escort unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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