Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401(k)
short-term disability
long-term disability
Life insurance
Paid Time Off
Tuition Reimbursement
Employee Discounts
Job Description
Jet Aviation, established in 1967, has grown from a single hangar in Basel, Switzerland, to a global leader in aviation services with over 4,500 employees and approximately 50 locations worldwide. The company specializes in comprehensive aviation solutions, including Aircraft Management, Aircraft Sales, Charter Services, Completions, Government Services, Fixed Base Operations (FBO), and both Fixed and Rotary Wing Maintenance. With a commitment to perfecting the art of flight, Jet Aviation is renowned for delivering seamless and exceptional travel experiences to its customers across the globe. The company prides itself on its team of dedicated professionals who work behind the scenes and... Show More
Job Requirements
- High school diploma or GED
- Ability to read and communicate in English
- Ability to work flexible schedules and in various weather conditions
- Must obtain an airport ID badge within 30 days of employment
- Must have valid drivers license
Job Qualifications
- High school diploma or GED
- 1-2 years prior FBO working experience or a customer-service related field experience preferred
- Ability to read and communicate in English
- Demonstrate good communication skills
- Ability to work calmly and effectively under pressure
- Ability to demonstrate multitasking abilities
- Cultural awareness and related sensitivity
Job Duties
- Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner
- Resolves customer inquiries and complaints fairly and effectively
- Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships
- Recommends and implements programs to support customer needs
- Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
- Complies with all relevant airport and Jet Aviation policies, regulations, and laws
- Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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