Destinee Travel

Customer Service Agent

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Flexible
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Benefits

Signing bonus
Work from home
Flexible Schedule
Tips
Bonuses
training provided
Certification opportunities

Job Description

We are a dynamic and customer-focused travel company committed to helping individuals explore the world with ease and excitement. Our establishment prides itself on delivering personalized travel experiences through extensive knowledge of diverse destinations both domestically and internationally. We cater to a wide range of clients, from business travelers to vacationers, ensuring their travel needs are met efficiently and with great attention to detail. The company values a collaborative and innovative culture, emphasizing quality, precision, and a strong performance-driven approach. Our environment is supportive and people-oriented, fostering cooperation and fairness to create a positive workplace for all team members. We... Show More

Job Requirements

  • High school diploma or equivalent
  • No prior experience necessary
  • Strong communication skills
  • Ability to work remotely
  • Willingness to learn and participate in training
  • Flexible schedule availability
  • Customer service oriented
  • Basic computer proficiency

Job Qualifications

  • Excellent communication skills
  • In-depth knowledge of domestic and international travel destinations
  • Outstanding negotiation and sales skills
  • Ability to manage client files and large-scale events
  • Strong customer service orientation
  • Ability to work independently in a remote environment
  • High school diploma or equivalent
  • Willingness to learn and obtain industry certifications

Job Duties

  • Arrange travel for business and vacation customers
  • Determine customers' needs and preferences such as schedules and costs
  • Plan and arrange tour packages, excursions, and day trips
  • Find fare and schedule information
  • Calculate total travel costs
  • Book reservations for travel, hotels, rental cars, and special events such as tours and excursions
  • Tell clients about what their trip will be like including details on required documents such as passports or visas
  • Give advice about local weather conditions, customs, and attractions
  • Make alternative booking arrangements if changes arise before or during the trip

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.