Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.58
Work Schedule
Flexible
Weekend Shifts
Benefits
Free stand-by travel privileges
Comprehensive medical benefits
Dental Insurance
Vision Insurance
generous 401k match program
quarterly and annual bonus plans
Generous holiday and paid time off
Job Description
Alaska Airlines is a major American airline renowned for its exceptional customer service and extensive route network across the United States, Canada, Mexico, and Costa Rica. Established in 1932, the airline has built a strong reputation for reliability, innovation, and hospitality in the aviation industry. Alaska Airlines operates a modern fleet and serves millions of passengers annually, making travel comfortable and enjoyable. Committed to sustainable practices and community engagement, the company fosters an inclusive and supportive work culture where employees are encouraged to develop professionally and thrive.
This role is for a Customer Service Agent at Alaska Airlines, a front... Show More
This role is for a Customer Service Agent at Alaska Airlines, a front... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months of customer service or community service experience
- Authorization to work in the U.S.
- Ability to consistently lift 50 lbs
- Ability to push and pull 50 lbs
- Ability to bend, stoop, squat, reach and grasp
- Flexibility to work varied shifts including weekends and holidays
- Ability to participate in paid training
- Ability to learn and operate computerized reservation system
- Ability to adapt to procedures
- Minimum age of 18
- Ability to communicate in English
Job Qualifications
- High school diploma or equivalent
- Minimum 6 months customer service or community service experience
- Exceptional interpersonal and communication skills including verbal, written and listening
- Typing speed of at least 25 WPM
- Ability to operate computerized reservation systems
- Ability to adapt to performing work according to set procedures
- Ability to anticipate needs of others in a fast-paced environment
- Ability to communicate in English
- Authorized to work in the U.S.
Job Duties
- Assist guests with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment
- Sell tickets and ensure cabin accommodations
- Perform computer, iPad and paperwork tasks
- Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades
- Perform boarding and gate duties including checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security
- Process and secure passenger luggage
- At the direction of management, perform duties of varying capacities to ensure complete guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: