Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.58
Work Schedule
Flexible
Weekend Shifts
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
quarterly bonus plan
Paid Time Off
Job Description
Alaska Airlines is a major American airline known for its extensive network across the United States, with a strong focus on customer service and operational excellence. Renowned for connecting travelers with remote and urban destinations alike, Alaska Airlines emphasizes a culture of care, safety, and reliability. The company prides itself on creating memorable travel experiences and fostering a supportive work environment for its employees. As one of the leading airlines in North America, Alaska Airlines continues to innovate in the aviation industry, driven by a commitment to sustainability, community involvement, and technological advancement.
The Airport Customer Service Agent posit... Show More
The Airport Customer Service Agent posit... Show More
Job Requirements
- High school diploma or equivalent
- Six months of customer service or community service experience
- Possess exceptional interpersonal and communication skills including verbal, written, and listening
- Typing speed of at least 25 WPM
- Ability to consistently lift 50 lbs
- Must be able to push or pull 50 lbs
- Must be able to bend, stoop, squat, reach and grasp
- Flexibility to work varied shifts including weekends and holidays
- Ability to participate in paid training
- Ability to learn and operate a computerized reservation system
- Ability to adapt to performing work according to set procedures
- Ability to anticipate needs of others in a fast-paced environment
- Ability to communicate in English
- Minimum age of 18
- Must be authorized to work in the U.S.
Job Qualifications
- High school diploma or equivalent
- Six months of customer or community service experience
- Exceptional interpersonal and communication skills including verbal, written, and listening
- Typing speed of at least 25 words per minute
- Ability to learn and operate a computerized reservation system
- Ability to adapt to performing work according to set procedures
- Ability to anticipate needs of others in a fast-paced environment
- Ability to communicate effectively in English
Job Duties
- Assist guests with travel needs including answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment
- Sell tickets and ensure cabin accommodations
- Perform computer, iPad and paperwork tasks
- Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades
- Perform boarding and gate duties including checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security
- Process and secure passenger luggage
- Perform duties of varying capacities at management direction to ensure complete guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Jobs By Filter