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Customer Service Administrator 1

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.26 - $21.88
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Work Schedule

Night Shifts

Job Description

The hiring establishment is a dynamic Service Center specializing in logistics and transportation services, dedicated to ensuring seamless operational efficiency. This company plays a crucial role in managing freight, coordinating drivers, and maintaining the overall function of their docking and service areas. Known for maintaining high standards in customer service and operational integrity, the Service Center prides itself on fostering a productive work environment that values teamwork, reliability, and attention to detail. This establishment operates within the transportation and logistics industry, requiring dedicated professionals skilled in administrative and customer service roles to support its daily operations.

The role of Cus... Show More

Job Requirements

  • high school diploma or ged
  • ability to pass background check and alcohol and drug test
  • six months of related or previous office experience
  • strong customer relations skills
  • ability to manage multiple tasks with interruption
  • computer skills
  • familiarity with microsoft office applications
  • availability to work third shift

Job Qualifications

  • high school diploma or ged
  • at least six months of related or office experience
  • strong customer relations skills
  • proficiency with microsoft office applications
  • familiarity with multi-line phone systems
  • effective communication skills
  • ability to multitask in an interrupted environment
  • previous experience with customer service preferred
  • knowledge of microsoft outlook and microsoft excel preferred

Job Duties

  • use scanning machine to load bills into the company computer system for processing
  • pick up bills from routing office and deliver to dock locations
  • aid linehaul dispatch during employee absences
  • receive drivers at gate and collect driver and freight information
  • assign driver numbers and trailer locations
  • direct visitors and truckers to various parts of the premises
  • balance daily cash report and prepare deposits
  • operate switchboard console for phone coverage
  • provide applications to job applicants and welcome visitors

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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