DOLLARTREE

Customer Service

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.25
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Benefits

Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading discount variety store offering an extensive selection of everyday essentials, household products, and party supplies at unbeatable prices. Operating thousands of stores across the United States and Canada, Dollar Tree is committed to providing customers with a convenient and affordable shopping experience. The company values diversity and inclusion, emphasizing equal opportunity employment and compliance with the Americans with Disabilities Act. Dollar Tree is known for its friendly service, welcoming store environments, and dedication to community involvement.

The role of Customer Service Associate at Dollar Tree is a vital position focused on enhancing the shopping e... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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