Cardenas Markets LLC logo

Cardenas Markets LLC

Customer Service

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $29.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program

Job Description

Cardenas Markets is a well-established grocery store chain known for its commitment to quality, community, and outstanding customer service. As a staple in the communities they serve, Cardenas Markets takes pride in offering a wide variety of fresh produce, authentic Mexican and Latin American products, and a friendly shopping environment. The company’s shared values of absolute integrity, respect, and collaboration create a strong foundation that guides how employees work together and interact with customers. Bringing together smart, highly driven people united in purpose, Cardenas Markets focuses on fostering a culture where employees can grow professionally, personally, and financially while making... Show More

Job Requirements

  • High school diploma or equivalent
  • prior customer service or retail experience preferred
  • ability to operate front-end equipment such as registers and scanners
  • strong communication and interpersonal skills
  • ability to handle cash transactions accurately
  • must be able to stand and walk continuously throughout shift
  • ability to lift up to 20 lbs and occasionally up to 30 lbs
  • bilingual Spanish and English preferred

Job Qualifications

  • Customer service and retail experience desirable
  • bilingual Spanish and English preferred

Job Duties

  • Greets and interacts with customers
  • addresses questions or concerns in a friendly, service-oriented manner
  • provides support to the Frontend team in the absence of the Frontend Manager
  • operates front end equipment
  • register, calculator, scanner
  • dedicated to meeting expectations of internal and external customers
  • demonstrates care and compassion for people
  • shows empathy and concern
  • able to build and maintain positive team relationships
  • relates well to diverse people
  • is approachable
  • clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety
  • engages in safe work practices and encouraging others to do the same
  • responsible for presentation of work area, cleaning & organization - uniform & personal appearance of self and Frontend Team Members
  • utilizes POS and credit card system
  • handles cash and maintains balanced cash drawers
  • processes returns, refunds, overcharges, and credits
  • schedules coverage for Cashiers and Courtesy Clerks' breaks
  • completes beginning and end-of-shift procedures
  • all other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location