Dollartree

customer service

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a widely recognized American discount variety store chain that offers a unique shopping experience by providing customers with a comprehensive selection of everyday essentials and seasonal favorites all priced at $1 or less. Founded in 1986, Dollar Tree has grown to become a staple in the retail industry with thousands of stores across the United States and Canada. The company is dedicated to delivering exceptional value and service to its customers, ensuring affordability without compromising quality. Dollar Tree stores cater to a wide range of customer needs including household items, health and beauty aids, groceries, party supplies,... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills required
  • strong organizational and communication skills required
  • strong problem-solving and decision-making skills required

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions
  • maintain the cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location