Company Logo or Photo

Cardenas Markets LLC

Customer Service

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.25
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career development opportunities

Job Description

Cardenas Markets is a well-established retail grocery store chain committed to delivering exceptional quality and customer service to diverse communities. With a rich heritage rooted in integrity, respect, and collaboration, Cardenas Markets fosters a workplace environment where smart, driven individuals come together to serve customers and support one another. The company emphasizes professional, personal, and financial growth, providing employees the opportunity to develop their careers alongside talented colleagues who share a genuine passion for serving communities. Established as a market leader in the grocery sector, Cardenas Markets prides itself on its core values that shape the way employees work and... Show More

Job Requirements

  • Ability to walk continuously throughout shift while moving about the store and handling merchandise
  • ability to stand continuously throughout shift
  • ability to lift up to 20 lbs and occasionally lift up to 30 lbs
  • strong communication skills
  • honesty and integrity
  • basic math skills
  • cash handling experience
  • availability to work flexible hours
  • high school diploma or equivalent preferred

Job Qualifications

  • Customer service and retail experience desirable
  • bilingual: Spanish and English preferred

Job Duties

  • Greets and interacts with customers
  • addresses questions or concerns in a friendly, service-oriented manner
  • provides support to the Frontend team in the absence of the Frontend Manager
  • operates front end equipment
  • register, calculator, scanner
  • dedicated to meeting expectations of internal and external customers
  • demonstrates care and compassion for people
  • shows empathy and concern
  • able to build and maintain positive team relationships
  • relates well to diverse people
  • is approachable
  • clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety
  • engages in safe work practices and encourages others to do the same
  • responsible for presentation of work area, cleaning and organization - uniform and personal appearance of self and Frontend Team Members
  • utilizes POS and credit card system
  • handles cash and maintains balanced cash drawers
  • processes returns, refunds, overcharges, and credits
  • schedules coverage for Cashiers and Courtesy Clerks' breaks
  • completes beginning and end-of-shift procedures
  • all other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location