Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
AFLAC
401k
Job Description
Tornado Bus Company is a prominent transportation service provider known for its reliable and efficient bus travel solutions across various destinations. As a well-established company in the transportation industry, Tornado Bus Company prides itself on delivering exceptional customer service and ensuring passenger satisfaction with every journey. With a commitment to safety, punctuality, and affordability, the company serves a diverse clientele by connecting communities and facilitating seamless travel experiences. The culture at Tornado Bus Company emphasizes professionalism, teamwork, and dedication to quality service, making it a preferred choice for both passengers and employees alike.
The company is currently seeking a Cus... Show More
The company is currently seeking a Cus... Show More
Job Requirements
- Minimum of 2 years of job-related experience
- bilingual in English and Spanish
- ability to exert physical effort including lifting 60-100 lbs. frequently and 25-60 lbs. occasionally
- reliable and punctual
- strong customer service orientation
- capacity to operate cash registers and credit card equipment
- ability to manage multiple tasks simultaneously
- excellent communication skills
Job Qualifications
- Bilingual in English and Spanish
- minimum of 2 years of job-related experience
- strong communication skills
- cash handling experience
- ability to provide exceptional customer service
- experience with ticket sales and processing
- ability to maintain cleanliness standards
- capable of performing physical duties required
Job Duties
- Provide an exceptional customer experience
- call customers to advise about changes or cancellations of scheduled runs
- respond to client inquiries including destinations served, pricing, departure and arrival times, and directions to terminal
- responsible for cash management and compliance
- operate cash register and credit card equipment
- sell and process ticket orders via telephone, internet, and over the counter
- responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box
- greet visitors while following procedures in notifying employee or department the visitor or vendor is requesting to see
- assist customers with luggage ID tag and transfer to luggage compartment
- provide exceptional customer service by assisting passengers with luggage as needed and loading and unloading luggage into the cargo bay
- maintain cleanliness of interior and exterior of terminal including sweeping, mopping, removal and disposal of garbage, cleaning windows, and stocking necessary supplies
- maintain cleanliness of bathrooms including sweeping and mopping floors, sanitizing sinks and toilets, and restocking bathroom tissue and multifold napkins
- stock necessary restroom supplies in vehicles including bathroom tissue, sanitizer foam, and trash bags
- assist with cleanliness of driver dorms in certain locations
- perform other duties assigned by manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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