Customer Relationship Coordinator - The Oaks

Oxnard, CA, USA|

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $32.00

Work Schedule

Flexible

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Life insurance

Disability insurance

Merchandise discount

Employee assistance program

Job Description

Nordstrom, Inc. is a leading fashion retailer known for offering exceptional customer service and a wide range of high-quality apparel, shoes, and accessories. Established over a century ago, Nordstrom has grown into a premier retail destination with numerous stores across the United States and Canada. The company prides itself on a customer-centric approach and a commitment to delivering personalized shopping experiences. Nordstrom values its employees as its most important asset and invests heavily in comprehensive training and development programs to support their success and growth within the company.

The Customer Relationship Coordinator (CRC) role at Nordstrom is integral to ma... Show More

Job Requirements

High school diploma or equivalent
previous experience in retail or customer service roles
strong computer skills including Microsoft Excel and Outlook
excellent verbal and written communication abilities
ability to work part-time schedule including Monday, Friday, and Saturday with flexible fourth day
self-motivated with goal-oriented mindset
ability to manage multiple tasks and priorities effectively
willingness to engage customers via phone and email outreach

Job Qualifications

Customer facing experience
ability to work independently and effectively
proven communication and interpersonal skills
ability to drive the execution and completion of deliverables and initiatives on time and with appropriate rigor and urgency
expertise in Excel, Outlook, BLVD, DYB and Tableau reporting
exemplary verbal and written communication skills
capable of persuading customers to book appointments over the phone
strong organization and follow-through skills

Job Duties

Directly execute Get Connected program, Megalist outreach, and other outreach lists
self-motivated and driven to achieve appointment goals and sales results from lists
actively seek to increase business through email and phone outreach
make decisions on procedures to offer customers best personalized experience
book appointments for customers to work with sellers through BLVD requests or list contact
partner with Store Managers in bringing customer initiatives to life in the stores
support Department Managers and sellers in driving their business and sales results by coordinating customer appointments during event and non-event times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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