Customer Relationship Coordinator - The Oaks

Oxnard, CA, USA|

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.50 - $32.50

Work Schedule

Flexible

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

Disability insurance

Paid Time Off

401k Retirement Plan

Merchandise discount

Employee assistance program

Job Description

Nordstrom, Inc. is a leading fashion retailer known for its exceptional customer service and high-quality merchandise, offering a wide range of products including clothing, shoes, accessories, and beauty items. Founded over a century ago, Nordstrom has established a strong reputation as a premier department store with a commitment to creating outstanding shopping experiences for its customers. With numerous locations across the United States, Nordstrom continuously innovates its retail strategies to meet evolving customer needs and preferences, maintaining a prominent position in the competitive retail market.

The company operates as a customer-centric retail organization where every team member plays a ... Show More

Job Requirements

High school diploma or equivalent
Customer facing experience
Ability to work independently
Proven communication and interpersonal skills
Proficient in Excel, Outlook, BLVD, DYB and Tableau reporting
Strong organizational skills
Availability to work part-time 4 days a week including Monday, Friday and Saturday with flexibility on the fourth day

Job Qualifications

Customer facing experience
Selling to customers, wardrobing and building a repeat business
Ability to work independently and effectively
Proven communication and interpersonal skills
Ability to drive the execution and completion of deliverables on time and with appropriate rigor and urgency
Expertise in Excel, Outlook, BLVD, DYB and Tableau reporting
Exemplary verbal and written communication skills
Capable of persuading customers to book appointments over the phone
Strong organization and follow-through skills

Job Duties

Directly execute Get Connected program, Megalist outreach, and other outreach lists
Self-motivated and driven to achieve appointment goals and sales results from lists
Actively seek to increase business through email and phone outreach
Decide on procedure to offer customers best personalized experience
Book appointments for customers to work with sellers through BLVD requests or list contact
Partner with store managers in bringing customer initiatives to life in the stores
Support department managers and sellers in driving their business and sales results by coordinating customer appointments during event and non-event times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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