Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
401(k)
401(k) matching
Dental Insurance
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Vision Insurance
Job Description
Ohio Business Machines, a division of Donnellon McCarthy Enterprises, is a respected company based in Cleveland, Ohio, known for delivering innovative business technology solutions. As part of a larger enterprise, Ohio Business Machines operates within a fast-paced, high-volume environment where collaboration, community involvement, and fostering a positive and supportive workplace culture are highly valued. The company is deeply committed to providing exceptional customer service and cultivating strong relationships with clients, partners, and employees alike. With a focus on maintaining a friendly and inclusive work atmosphere, Ohio Business Machines encourages professional growth and learning among its team members, making it an... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role preferred
- Ability to communicate effectively both verbally and in writing
- Strong interpersonal skills
- Ability to multitask and manage time efficiently
- Ability to handle sensitive information with discretion
- Proficiency with Microsoft Office 365
- Must be able to work on-site in Cleveland, OH
- Must be willing to relocate to Cleveland, OH before starting work
Job Qualifications
- Willingness to learn and take on new responsibilities
- A passion for customer service with a positive attitude
- Strong attention to detail and organizational skills
- Excellent time management and task prioritization abilities
- A proactive, team-oriented mindset with a strong work ethic
- Discretion when handling sensitive and confidential information
- Proficiency with Microsoft Office 365
Job Duties
- Professionally and courteously answer, direct, and manage incoming calls
- Handle service and supply requests or inquiries efficiently and accurately
- Welcome and assist visitors to the downtown Cleveland office/showroom
- Follow company policies and procedures to maintain and enhance customer loyalty
- Collaborate across departments to provide excellent customer service
- Support technicians and field management with administrative tasks
- Accurately enter and code data, resolve issues, and maintain records
- Support management with various administrative duties as assigned
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
No experience required
Job Location
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