Servco Pacific Inc. logo

Servco Pacific Inc.

Customer Relations Associate

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.10 - $18.80
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
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Job Description

Servco Toyota Honolulu is a dedicated automotive dealership operating in the vibrant Honolulu area as part of the larger Servco family. Servco is an established and respected company with over 100 years of history, known for providing unparalleled mobility solutions across regions including Australia, California, and Hawaii. Employing over 2,000 team members who embody core values such as Respect, Service, Teamwork, and Innovation, Servco prides itself on superior service to both customers and employees. The organization is committed to empowering individuals through the freedom of movement and opportunity, ensuring that every interaction delivers value and fosters life moments that truly... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and/or clerical experience
  • Must be able to type 35 wpm
  • Proficient in Microsoft Excel
  • Dedication to customer service excellence
  • Excellent written and verbal communication skills
  • Maintain a professional appearance
  • Work schedule: Monday - Friday, 9:00am - 5:30pm

Job Qualifications

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and/or clerical experience
  • Ability to type at least 35 words per minute
  • Proficient in Microsoft Excel
  • Dedication to customer service excellence
  • Excellent written and verbal communication skills
  • Maintain a professional appearance

Job Duties

  • Greets and assists customers in a professional and friendly manner upon entrance into the dealership
  • Reviews dealership calendar daily to be aware of scheduled appointments and deliveries
  • Generates floor activity reports
  • Provide customer service including greeting and directing customers, obtaining contact information, and documenting vehicle mileage
  • Ensure timely and accurate recording of customer and floor traffic information into daily log
  • Answer incoming phone calls and direct calls or relay messages to appropriate parties
  • Maintain professional appearance of showroom and work area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.