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Customer Relations Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development training

Job Description

Servco Toyota Honolulu is a reputable automotive dealership located in the heart of Honolulu, Hawaii. Part of the larger Servco Pacific family, which spans from Australia to California and maintains a strong presence in Hawaii, this dealership is committed to delivering exceptional automotive experiences to its customers. Servco Toyota Honolulu is well known for its commitment to customer satisfaction and quality service, playing a vital role within the local community. The company employs over 2,000 dedicated individuals who are driven by core values such as Respect, Service, Teamwork, and Innovation. These principles have helped Servco sustain over a century of... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and/or clerical experience
  • Must be able to type 35 wpm
  • Proficient in Microsoft Excel
  • Dedication to customer service excellence
  • Excellent written and verbal communication skills
  • Maintain a professional appearance
  • Work schedule: Saturdays from 9:00am - 6:00pm and Sundays from 10:00am - 4:00pm

Job Qualifications

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and/or clerical experience
  • Proficient in Microsoft Excel
  • Excellent written and verbal communication skills
  • Dedication to customer service excellence
  • Ability to type 35 words per minute
  • Maintain a professional appearance
  • Ability to work weekends (Saturday and Sunday)

Job Duties

  • Greets and assists customers in a professional and friendly manner upon entrance into the dealership
  • Reviews dealership calendar daily to be aware of scheduled appointments and deliveries
  • Generates floor activity reports
  • Provides customer service, including greeting and directing customers, obtaining contact information, and documenting vehicle mileage
  • Ensures timely and accurate recording of customer and floor traffic information into daily log
  • Answers incoming phone calls and directs calls or relays messages to appropriate parties
  • Maintains professional appearance of showroom and work area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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