Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
healthcare
Paid sick leave
Paid vacation
Casual dress code
Daytime schedule
Job Description
American Patrols is a well-established aerial patrol company that has been operating since 1987 from Skywest Airport located south of Midland, Texas. With over three decades of experience, American Patrols has developed a strong reputation in the Oil and Gas industry by providing trusted aerial patrol services to companies of all sizes. The company's success stems from its commitment to maintaining a customer service-oriented culture, which has fostered long-lasting relationships with its clients, many of which span decades. Operating a fleet of over 50 aircraft, American Patrols prides itself on its dependable service delivery and operational excellence, making it a... Show More
Job Requirements
- Customer service orientation with an interest in operations
- excellent communication skills, especially verbal
- self-motivated, comfortable working with ambiguity and complexity
- computer skills including Microsoft Office suite as well as Google Earth
- full weekend availability
- 5-day work week
Job Qualifications
- Customer service orientation with an interest in operations
- excellent verbal communication skills
- self-motivated and comfortable working with ambiguity and complexity
- computer skills including Microsoft Office suite and Google Earth
- full weekend availability
Job Duties
- Assisting in the operation of the American Patrols Operations Desk, serving as critical command and control and acting as the primary liaison between pilots and customers
- inputting, tracking, and analyzing data from pilot reports and customer interactions
- directly communicating with customers to leave a positive impression for the company
- generating customer reports indicating services provided and inspection results
- solidifying hard data from vague clues
- assisting with generation of the daily flying schedule using proprietary software, Garmin products, and Google Earth
- coordinating with maintenance to understand aircraft availability and its impact on flight operations
- communicating performance expectations to pilots prior to mission execution
- assisting with general projects relating to overall business operations
- coordinating with the President to onboard new customers and integrate requested work with existing operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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