Avis Budget Group logo

Avis Budget Group

Customer Operations Representative (Full-Time)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Rotating Shifts
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Benefits

competitive rate
Loadings
Uncapped commission incentives
wellbeing program
Life insurance
Discounted health cover
Superannuation options
Perkbox discounts
Employee Discounts
24/7 mental health support
Employee assistance program
comprehensive training

Job Description

Avis Budget Group is a global leader in mobility solutions, renowned for its commitment to providing exceptional car rental experiences. Operating with a workforce of 25,000 dedicated professionals, the company thrives on innovation, customer focus, and a performance-driven culture that values each employee's unique talents and contributions. Avis Budget Group is deeply committed to diversity, equity, and inclusion, fostering a workplace environment where every individual is supported and empowered to excel. The company also takes active strides in community engagement through its Reconciliation Action Plan, aiming to make a meaningful impact in the communities it serves and embedding social responsibility... Show More

Job Requirements

  • Full and valid Australian driver’s licence
  • Availability to work a rotating roster including weekends, evenings, and public holidays
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Comfortable using computer systems
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Reliable and team-oriented

Job Qualifications

  • Full and valid Australian driver’s licence
  • Ability to work a rotating roster including weekends, evenings, and public holidays
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Comfortable using computer systems for bookings
  • Strong communication skills

Job Duties

  • Welcoming and assisting customers at the rental counter
  • Completing rental transactions, bookings, and contracts
  • Promoting company products and services
  • Inspecting vehicles for damage and cleanliness
  • Cleaning the interior and exterior of vehicles to company standards
  • Supporting vehicle preparation for the next customer
  • Managing booking and rental information using computer systems

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location