You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $59,000.00
Work Schedule
Standard Hours
Benefits
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical
Dental
Vision plan options
Retirement programs including 401(k) employer matching
Paid parental leave and adoption assistance
employee assistance program for employees and family
Educational reimbursement and discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
perks and discounts - theme park tickets, gym discounts and more
Job Description
The Hertz Corporation is a globally recognized leader in the vehicle rental industry, operating the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across approximately 9,700 corporate and franchise locations in North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Known for its robust presence primarily in airport general use vehicle rentals, Hertz has established itself as one of the largest and most reputable companies in the car rental sector worldwide. The company's commitment to excellence, customer satisfaction, and innovation continues to drive its industry standing and global reach.
The rol... Show More
The rol... Show More
Job Requirements
- 1-3 years’ experience in customer service or operations
- Car rental, hospitality or tourism experience preferred
- High school diploma required
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable
- ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven
- Ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills
- Courageous leadership and accountability
Job Qualifications
- 1-3 years experience in customer service or operations
- Car rental, hospitality or tourism experience preferred
- High school diploma required, bachelor’s degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable
- ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills
- Courageous leadership and accountability
Job Duties
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability
- ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All