Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
Up to 40% off base rate of any standard Hertz rental
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Retirement programs including 401(k) employer matching
Paid parental leave
Employee assistance program
Educational reimbursement and discounts
Voluntary insurance programs
Perks and discounts including theme park tickets and gym discounts
Job Description
The Hertz Corporation is a globally recognized leader in the car rental industry, operating renowned brands such as Hertz, Dollar Car Rental, and Thrifty Car Rental. With approximately 9,700 corporate and franchisee locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand, Hertz stands as one of the largest airport general use vehicle rental companies worldwide. Known for its commitment to quality service and customer satisfaction, Hertz has established itself as a trusted and respected name in the travel and transportation sector. The company fosters a culture of diversity and inclusion, actively... Show More
Job Requirements
- 1-3 years experience in customer service or operations
- high school diploma required, bachelor’s degree preferred
- moderate proficiency in Microsoft Office Suite
- ability to collaborate with internal and external stakeholders
- excellent verbal and written communication skills
- ability to address and resolve customer service challenges
- results driven and able to make decisions and solve problems
- ability to build and lead diverse teams
- ability to drive process and organizational change
- ability to influence and motivate teams
- ability to work under minimal supervision with a goal-oriented mindset
- excellent organization and time management skills
Job Qualifications
- 1-3 years experience in customer service or operations
- experience in car rental, hospitality or tourism preferred
- high school diploma required, bachelor’s degree preferred
- moderate proficiency in Microsoft Office Suite
- ability to collaborate with internal and external stakeholders
- excellent verbal and written communication skills
- ability to address and resolve customer service challenges
- results driven with decision-making and problem-solving skills
- ability to build and lead diverse, high-performing, and engaged teams
- ability to drive process and organizational change
- ability to influence and motivate teams
- excellent organizational, time management, delegation, and prioritization skills
- courageous leadership and accountability
Job Duties
- Responsible for daily customer operations and revenue generation for their assigned function
- leads and supports processes to meet and exceed customer expectations and ensure alignment of the sales force with sales methods and processes
- resolves customer issues ensuring a positive customer experience
- proactively drives the sales process focused on value-added solutions
- champions productivity improvements through employee involvement and accountability
- actively engages in communication plans to build employee engagement and achieve business results
- conducts timely and constructive performance evaluations
- participates in the recruiting process as required
- provides management with updates and indicators as requested
- remains current on administrative duties according to company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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