Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,600.00 - $86,100.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive compensation
401(k) with employer match
Comprehensive paid time off
Parental leave
company holidays
Tuition Reimbursement
wellness programs
Job Description
TreeHouse Foods (NYSE: THS) is a premier manufacturer of private label packaged foods and beverages, with an extensive operational network of over 20 production facilities and multiple corporate offices throughout the United States and Canada. The company is dedicated to delivering exceptional quality products while fostering a culture that values its employees by investing in their growth and promoting a performance-based environment. TreeHouse Foods prides itself on a strong core set of values: Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together, which guide every aspect of their business and support their mission to produce high-quality, affordable... Show More
Job Requirements
- High school diploma or GED
- Bachelor’s degree preferred
- Minimum five years experience in a food manufacturing environment
- Manufacturing experience in quality assurance preferred
- SQF Practitioner certification preferred
- Food Defense Program leadership experience preferred
- Proficient in Excel and PowerPoint
- Excellent communication skills
- Ability to travel up to 30 percent
- Full time on-site availability for first shift
Job Qualifications
- High school diploma or GED required
- Bachelor’s degree preferred in Food Science, Food Safety, Microbiology, or related field
- SQF Practitioner certification preferred
- Food Defense Program leadership experience preferred
- Minimum five years experience in a food manufacturing environment
- Manufacturing experience in quality assurance preferred
- Experience working directly with customers is a plus
- Knowledge of food safety, food manufacturing, and quality processes
- Familiarity with continuous improvement tools and fundamentals
- Advanced interpersonal, communication, and report writing skills
- Proficiency in Excel, PowerPoint, and databases
- Demonstrated project management skills and ability to deliver action items timely
Job Duties
- Provide 'Platinum' service to TreeHouse's highest strategic customers including timely responses and resolutions to quality and food safety issues and inquiries while maintaining the 'Voice of the Customer'
- Manage multiple strategic customers, acting quickly to resolve issues and shift focus between customer concerns
- Provide efficient communication on scientific and quality issues whether product-specific or industry-wide including acting as point of contact during special situations such as product recalls
- Serve as a technical resource supporting sales teams and connecting them to appropriate quality and subject matter experts
- Work with plant personnel on thorough investigations and corrective and preventative actions to align with customer expectations
- Lead and assist in customer reviews related to food safety and quality incidents, facilitating discussions and maintaining historical records
- Communicate and assure teams meet customer needs regarding third party reviews including analytical, sensory, and label claim substantiation testing
- Identify and drive continuous improvement projects aligned with customer expectations and audits
- Support manufacturing facilities during customer visits and audits
- Develop and deliver routine business and trend reports to critical and strategic customers
- Assist with setting strategic food safety and quality goals and KPIs
- Develop and execute customer satisfaction surveys and present data to business teams to drive improvements
- Build confidence and trust with customers to facilitate ongoing business partnerships
- Develop effective relationships with cross-functional teams including Operations Quality Directors, Plant Leadership, Sales, Customer Data Management, and Consumer Affairs
- Perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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