Avis Budget Group logo

Avis Budget Group

Customer Experience Specialist- PT

Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $22.50
clock

Work Schedule

Flexible
diamond

Benefits

On-the-job training
Paid Time Off
Medical insurance
Dental Insurance
Flexible spending account
Retirement benefits
Employee Discounts

Job Description

Avis Budget Group is a leading global provider of mobility solutions and car rental services, renowned for its commitment to excellence and customer satisfaction. As a company, Avis Budget Group operates a vast network reaching customers worldwide through its well-known Avis, Budget, and other rental brands. With a team of over 25,000 driven professionals, Avis Budget Group continually innovates the transportation industry by delivering customer-focused solutions that enhance travel experiences. The company’s culture emphasizes performance, leadership, training, and employee rewards, fostering an environment where team members are encouraged to achieve their best while making a positive impact on colleagues, customers,... Show More

Job Requirements

  • Must be 18 years of age and legally authorized to work in the United States
  • Valid Driver's License
  • Minimum 1 year experience in a customer service role
  • Ability to work in a fast-paced environment
  • Flexibility to work various hours including evenings weekends and holidays
  • Willingness to work outdoors in all weather conditions
  • On-site requirement
  • Ability to lift up to 50 pounds continuously sit stand bend reach walk kneel get up and get down from a seated position enter exit climb into climb down from and drive automobiles

Job Qualifications

  • Minimum 1 year experience in a customer service role preferably hospitality or car rental
  • Professional friendly demeanor with a focus on customer satisfaction
  • Strong verbal and written communication skills
  • Technologically proficient and comfortable using various mobile devices
  • Valid Driver's License
  • Ability to work in a fast-paced environment with strong multitasking and organizational skills
  • Flexibility to work various hours including evenings weekends and holidays
  • Willingness to work outdoors in all weather conditions
  • Ability to lift up to 50 pounds continuously sit stand bend reach walk kneel get up and get down from a seated position enter exit climb into climb down from and drive a variety of automobiles in all weather conditions

Job Duties

  • Deliver a best-in-class experience for all customers ensuring a welcoming professional and personalized interaction
  • Collaborate with team members and management to coordinate timely vehicle pick-up and drop-off
  • Communicate proactively with premium-level customers via phone text email and app to confirm logistics special requests and meeting locations
  • Greet customers warmly upon arrival open vehicle doors assist with luggage and provide an overview of the rental vehicle
  • Provide premium customer experience by delivering vehicles directly to customers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: