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Avis Budget Group

Customer Experience Specialist - PT

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.34
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Work Schedule

Flexible
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
Flexible spending account
Employee Discounts
On-the-job training

Job Description

Avis Budget Group is a globally recognized leader in the car rental and mobility solutions industry, dedicated to delivering exceptional transportation experiences to customers every day. With a workforce of 25,000 driven individuals, Avis operates with a culture rooted in performance, innovation, and customer-centric service. The company is committed to empowering its employees through leadership, continuous training, cutting-edge tools, and a comprehensive rewards program that fosters both personal and professional growth. By embracing diversity and maintaining an inclusive workplace, Avis Budget Group ensures a supportive environment where everyone can thrive and contribute meaningfully to the future of transportation. The company’s... Show More

Job Requirements

  • Must be 18 years of age and legally authorized to work in the United States
  • Willingness to work outdoors in all weather conditions
  • On-site requirement this position requires regular on-site presence and cannot be performed remotely
  • Ability to lift up to 50 pounds continuously sit stand walk enter exit and drive a variety of automobiles in all weather conditions talk hear listen and type

Job Qualifications

  • Minimum 1 year experience in a customer service role preferably hospitality or car rental
  • Professional friendly demeanor with a focus on customer satisfaction
  • Strong verbal and written communication skills
  • Technologically proficient and comfortable using various mobile devices
  • Valid driver's license
  • Ability to work in a fast-paced environment with strong multitasking and organizational skills
  • Flexibility to work various hours including evenings weekends and holidays

Job Duties

  • Deliver a best-in-class experience for customers ensuring a welcoming professional and personalized interaction
  • Provide a premium customer experience by delivering vehicles directly to customers
  • Collaborate with team members and management to coordinate timely vehicle delivery and collection
  • Communicate proactively with premium-level customers via phone text email and app to confirm logistics special requests and meeting locations
  • Greet customers warmly upon arrival open vehicle doors assist with luggage and provide an overview of the rental vehicle

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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