Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.37
Work Schedule
Flexible
Benefits
Bi-weekly hourly wage
On-the-job training
Paid Time Off
Medical insurance
Dental Insurance
Flexible spending account
Retirement benefits
Job Description
Avis Budget Group is a globally recognized leader in vehicle rental and mobility solutions. With a massive network of over 25,000 employees worldwide, Avis Budget Group is dedicated to moving the future of transportation forward through innovative and customer-focused services. The company prides itself on fostering a performance-driven culture that encourages leadership, training, and collaboration to ensure employees can perform at their best. Avis Budget Group is committed to diversity, equity, and inclusion, providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Their mission involves... Show More
Job Requirements
- must be 18 years of age and legally authorized to work in the united states
- must have valid driver's license
- minimum 1 year experience in a customer service role
- ability to lift up to 50 pounds
- ability to continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions
- ability to talk, hear/listen, and type
- flexibility to work various hours including evenings, weekends, and holidays
- willingness to work outdoors in all weather conditions
- on-site presence required
- legally authorized to work in the united states
Job Qualifications
- minimum 1 year experience in a customer service role, preferably hospitality or car rental
- professional, friendly demeanor with a focus on customer satisfaction
- strong verbal and written communication skills
- technologically proficient and comfortable using various mobile devices
- valid driver's license
- ability to work in a fast-paced environment with strong multitasking and organizational skills
- flexibility to work various hours including evenings, weekends, and holidays
- willingness to work outdoors in all weather conditions
Job Duties
- deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
- provide a premium customer experience by delivering vehicles directly to customers
- collaborate with team members and management to coordinate timely vehicle delivery and collection
- communicate proactively with premium-level customers via phone, text, email, and app to confirm logistics, special requests, and meeting locations
- greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
- operate a variety of automobiles safely in all weather conditions
- maintain clear communication and smooth logistics throughout the customer journey
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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