Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.50
Work Schedule
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
Employee Discounts
Flexible spending account
On-the-job training
Job Description
Avis Budget Group is a leading global provider in the car rental and mobility solutions industry, known for delivering innovative and customer-focused transportation services. With a workforce of over 25,000 driven professionals worldwide, Avis operates with a commitment to performance, leadership, and fostering a culture where employees are encouraged and supported to reach their best potential through comprehensive training, effective tools, and rewarding experiences. The company prioritizes making a positive impact on the lives of its employees, customers, and communities. Avis Budget Group's extensive network and diverse team creates dynamic, fast-paced work environments in locations across the globe, including Norfolk,... Show More
Job Requirements
- Must be 18 years of age and legally authorized to work in the United States
- Willingness to work outdoors in all weather conditions
- On-site requirement: this position requires regular, on-site presence and cannot be performed remotely
- Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type
Job Qualifications
- Minimum 1 year experience in a customer service role, preferably hospitality or car rental
- Professional, friendly demeanor with a focus on customer satisfaction
- Strong verbal and written communication skills
- Technologically proficient and comfortable using various mobile devices
- Valid Driver's License
- Ability to work in a fast-paced environment with strong multitasking and organizational skills
- Flexibility to work various hours including evenings, weekends and holidays
Job Duties
- Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
- Provide a premium customer experience by delivering vehicles directly to customers
- Collaborate with team members and management to coordinate timely vehicle delivery and collection
- Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
- Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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