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Avis Budget Group

Customer Experience Specialist - PT

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.37
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Bi-weekly hourly wage
On-the-job training
Paid Time Off
Medical insurance
Dental Insurance
Flexible spending account
Retirement benefits
Employee Discounts

Job Description

Avis Budget Group is a global leader in mobility solutions, with a team of 25,000 driven professionals committed to moving the future of transportation forward. Renowned for their innovative and customer-focused services, Avis Budget Group operates in the car rental industry, providing an extensive fleet of vehicles and exceptional service options tailored to diverse customer needs. The company fosters a performance-driven culture where employees are supported through leadership, training, tools, and rewards to perform at their best, making a positive impact in the lives of colleagues, customers, and communities alike.

The Avis First Customer Experience Specialist role is an excitin... Show More

Job Requirements

  • Minimum 1 year experience in a customer service role preferably hospitality or car rental
  • Valid driver’s license
  • Must be 18 years of age and legally authorized to work in the United States
  • Flexibility to work various hours including evenings weekends and holidays
  • Willingness to work outdoors in all weather conditions
  • On-site presence required
  • Ability to lift up to 50 pounds continuously sit stand walk enter exit and drive a variety of automobiles in all weather conditions talk hear listen and type

Job Qualifications

  • Minimum 1 year experience in a customer service role preferably hospitality or car rental
  • Professional friendly demeanor with a focus on customer satisfaction
  • Strong verbal and written communication skills
  • Technologically proficient and comfortable using various mobile devices
  • Valid driver’s license
  • Ability to work in a fast-paced environment with strong multitasking and organizational skills
  • Flexibility to work various hours including evenings weekends and holidays
  • Willingness to work outdoors in all weather conditions
  • Ability to lift up to 50 pounds and operate various automobiles safely

Job Duties

  • Deliver a best-in-class experience for customers ensuring a welcoming professional and personalized interaction
  • Provide a premium customer experience by delivering vehicles directly to customers
  • Collaborate with team members and management to coordinate timely vehicle delivery and collection
  • Communicate proactively with premium-level customers via phone text email and app to confirm logistics special requests and meeting locations
  • Greet customers warmly upon arrival open vehicle doors assist with luggage and provide an overview of the rental vehicle

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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