Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Flexible spending account
Retirement benefits
Employee Discounts
On-the-job training
Job Description
Avis Budget Group is a global leader in the car rental and mobility solutions industry, operating a well-established network that spans more than 180 countries. With a workforce of approximately 25,000 dedicated employees, the company is recognized for its commitment to innovation, customer service excellence, and operational efficiency. Avis Budget Group offers a diverse portfolio of brands including Avis, Budget, and Zipcar, catering to a wide range of customer needs from individual leisure travelers to corporate clients. The company values a performance-driven culture that continuously fosters leadership development, employee training, and the use of advanced technology to enhance the customer... Show More
Job Requirements
- Minimum 1 year experience in a customer service role
- Valid driver’s license
- Must be 18 years of age and legally authorized to work in the United States
- Ability to work in a fast-paced environment
- Flexibility to work various hours
- Willingness to work outdoors in all weather conditions
- On-site presence required
- Ability to lift up to 50 pounds
Job Qualifications
- Minimum 1 year experience in a customer service role, preferably hospitality or car rental
- Professional, friendly demeanor with a focus on customer satisfaction
- Strong verbal and written communication skills
- Technologically proficient and comfortable using various mobile devices
- Valid driver’s license
- Must be 18 years of age and legally authorized to work in the United States
- Ability to work in a fast-paced environment with strong multitasking and organizational skills
- Flexibility to work various hours including evenings, weekends and holidays
- Willingness to work outdoors in all weather conditions
- Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type
Job Duties
- Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
- Provide a premium customer experience by delivering vehicles directly to customers
- Collaborate with team members and management to coordinate timely vehicle delivery and collection
- Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
- Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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