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Avis Budget Group

Customer Experience Specialist - FT

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Bi-weekly wage
On-the-job training
Paid Time Off
Medical insurance
Dental Insurance
Flexible spending account
Retirement benefits
Employee Discounts

Job Description

Avis Budget Group is a globally recognized leader in the vehicle rental and transportation industry, boasting a workforce of approximately 25,000 dedicated employees. The company is known for its commitment to innovation and customer-focused solutions, making it a pioneer in advancing the future of transportation. Avis Budget Group operates a vast network of rental services that cater to diverse customer needs, ranging from individual travelers to corporate clients. The company prides itself on fostering a dynamic and performance-driven culture that empowers its employees through comprehensive leadership opportunities, ongoing training, effective tools, and rewarding incentives. This supportive environment encourages collaboration and... Show More

Job Requirements

  • minimum 1 year experience in a customer service role preferably hospitality or car rental
  • valid driver's license
  • must be 18 years of age and legally authorized to work in the United States
  • ability to work in a fast-paced environment with strong multitasking and organizational skills
  • flexibility to work various hours not limited to evenings weekends and holidays
  • willingness to work outdoors in all weather conditions
  • on-site requirement this position requires regular on-site presence and cannot be performed remotely
  • ability to lift up to 50 pounds continuously sit stand walk enter exit and drive a variety of automobiles in all weather conditions talk hear listen and type

Job Qualifications

  • minimum 1 year experience in a customer service role preferably hospitality or car rental
  • professional friendly demeanor with a focus on customer satisfaction
  • strong verbal and written communication skills
  • technologically proficient and comfortable using various mobile devices
  • valid driver's license
  • ability to work in a fast-paced environment with strong multitasking and organizational skills
  • flexibility to work various hours not limited to evenings weekends and holidays
  • willingness to work outdoors in all weather conditions
  • ability to lift up to 50 pounds continuously sit stand walk enter exit and drive a variety of automobiles in all weather conditions talk hear listen and type

Job Duties

  • deliver a best-in-class experience for customers ensuring a welcoming professional and personalized interaction
  • provide a premium customer experience by delivering vehicles directly to customers
  • collaborate with team members and management to coordinate timely vehicle delivery and collection
  • communicate proactively with premium-level customers via phone text email and app to confirm logistics special requests and meeting locations
  • greet customers warmly upon arrival open vehicle doors assist with luggage and provide an overview of the rental vehicle

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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