Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.09
Work Schedule
Flexible
Weekend Shifts
Benefits
Bi-weekly wage
On-the-job training
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
Employee Discounts
Job Description
Avis Budget Group is a leading global provider of mobility solutions, committed to delivering outstanding customer service and innovative transportation options. With a workforce of approximately 25,000 employees, the company prides itself on a performance-driven culture that fosters leadership, continuous training, and a supportive environment. Avis Budget Group operates across various regions, including San Jose, California, offering exceptional opportunities for individuals who are passionate about customer service and the automotive rental industry.
This position is for a front-line customer experience specialist within Avis Budget Group, focused on ensuring a seamless and personalized experience for customers renting vehicles. The... Show More
This position is for a front-line customer experience specialist within Avis Budget Group, focused on ensuring a seamless and personalized experience for customers renting vehicles. The... Show More
Job Requirements
- Minimum 1 year experience in customer service
- valid driver's license
- must be 18 years of age and legally authorized to work in the United States
- ability to work in a fast-paced environment
- flexibility to work evenings, weekends and holidays
- willingness to work outdoors in all weather conditions
- on-site presence required
- ability to lift up to 50 pounds and perform physical activities
Job Qualifications
- Minimum 1 year experience in a customer service role, preferably hospitality or car rental
- professional, friendly demeanor with a focus on customer satisfaction
- strong verbal and written communication skills
- technologically proficient and comfortable using various mobile devices
- valid driver's license
- ability to work in a fast-paced environment with strong multitasking and organizational skills
- flexibility to work various hours including evenings, weekends and holidays
- willingness to work outdoors in all weather conditions
- ability to lift up to 50 pounds and perform various physical activities
Job Duties
- Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction
- collaborate with team members and management to coordinate timely vehicle pick-up and drop-off
- communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
- greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
- provide premium customer experience by delivering vehicles directly to customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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