Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
Employee Discounts
Flexible spending account
On-the-job training
Job Description
Avis Budget Group is a global leader in the vehicle rental industry, renowned for delivering reliable, customer-focused transportation solutions. With a workforce of approximately 25,000 dedicated employees worldwide, Avis Budget Group strives to innovate within the mobility sector, providing accessible rental options to a diverse clientele. The company operates under a culture that emphasizes performance, leadership, and continuous improvement, ensuring employees are supported through extensive training, resources, and rewarding career opportunities. By prioritizing customer satisfaction and leveraging technology, Avis Budget Group maintains its status as a trusted brand in car rentals, servicing numerous locations including the United States, Puerto Rico,... Show More
Job Requirements
- Minimum 1 year experience in a customer service role
- Professional and friendly demeanor
- Strong verbal and written communication skills
- Technologically proficient
- Valid driver’s license
- Must be 18 years or older and authorized to work in the United States
- Ability to work in fast-paced environment
- Flexibility to work evenings, weekends and holidays
- Willingness to work outdoors in all weather conditions
- On-site presence required
- Ability to lift up to 50 pounds
- Physical ability to perform duties involving sitting, standing, bending, walking, kneeling, climbing and driving in all weather conditions
Job Qualifications
- Minimum 1 year experience in a customer service role, preferably hospitality or car rental
- Professional, friendly demeanor with a focus on customer satisfaction
- Strong verbal and written communication skills
- Technologically proficient and comfortable using various mobile devices
- Valid driver’s license
- Ability to work in a fast-paced environment with strong multitasking and organizational skills
- Flexibility to work various hours including evenings, weekends and holidays
- Willingness to work outdoors in all weather conditions
- Ability to lift up to 50 pounds, and perform physical activities such as sitting, standing, bending, reaching, walking, kneeling, entering, exiting, climbing into and out of vehicles, and driving a variety of automobiles in diverse weather conditions
Job Duties
- Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction
- Collaborate with team members and management to coordinate timely vehicle pick-up and drop-off
- Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
- Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
- Provide premium customer experience by delivering vehicles directly to customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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