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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Fixed Shifts
Benefits
Paid holidays
Paid Time Off
Job Description
Uncle Mike's is a cherished bakery known for its warm, welcoming atmosphere and delectable treats that delight every guest. Our establishment prides itself on offering a memorable customer experience that makes every visit special. As a bakery that values quality and community, Uncle Mike's has built a reputation for not only its delicious baked goods and fresh coffee but also its friendly and attentive staff who create an inviting environment for all customers.
We are currently seeking Customer Experience Specialists to join our team. This role is vital to our mission of delivering exceptional service from the moment guest... Show More
We are currently seeking Customer Experience Specialists to join our team. This role is vital to our mission of delivering exceptional service from the moment guest... Show More
Job Requirements
- Friendly, positive, and customer-focused attitude
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Comfortable handling transactions and operating a register
- Reliable, punctual, and team-oriented
- Willingness to learn about bakery products, coffee drinks and share knowledge with guests
- Ability to stand for extended periods and lift up to 25 lbs
- Previous customer service or retail experience is a plus
Job Qualifications
- Friendly, positive, and customer-focused attitude
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Comfortable handling transactions and operating a register
- Reliable, punctual, and team-oriented
- Willingness to learn about bakery products and coffee drinks
- Previous customer service or retail experience is a plus
Job Duties
- Warmly greet customers and create a welcoming atmosphere
- Assist guests with product questions, recommendations, and special requests
- Share knowledge of bakery items, seasonal offerings, and specials
- Prepare and serve espresso drinks, coffee, and other beverages to order
- Accurately ring up purchases, handle cash and credit payments
- Guide customers through our bakery experience with professionalism and enthusiasm
- Maintain cleanliness and organization in customer areas
- Collaborate with team members to ensure smooth daily operations
- Address customer concerns with empathy and provide quick resolutions
- Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders
- Closing shift includes cleaning cases and the coffee area
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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