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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
friendly work environment
Job Description
O'Toole's Garden Centers is a well-established garden center known for its vibrant and customer-oriented retail environment situated in Lakewood and Westminster, Colorado. As a prominent player in the garden retail industry, O'Toole's specializes in offering a diverse range of plants, gardening supplies, and outdoor living products. Established with a commitment to quality, sustainability, and exceptional customer service, O'Toole's Garden Centers attract plant enthusiasts and garden lovers looking for expert advice and top-tier products. The company cultivates a workplace atmosphere blessed with sunshine and fresh air, fostering a sense of community among its team members who share a passion for all... Show More
Job Requirements
- High school diploma or equivalent experience considered
- 2+ years of retail experience with increasing responsibility
- Strong customer service, communication, and leadership skills
- Strong independent problem-solving skills and the ability to make sound decisions when working alone
- Ability to assess issues quickly and take initiative without constant oversight
- Proficiency with Microsoft Office and the ability to learn new systems quickly
- Ability to lift up to 50 lbs and work on your feet
- Weekend availability
- Must be able and willing to work 36+ hours a week
- Must speak, read, and write fluent English
- Willingness to learn, take initiative, and help others grow
- Commitment to O'Toole's core values
Job Qualifications
- High school diploma or equivalent experience considered
- 2+ years of retail experience with increasing responsibility
- Strong customer service, communication, and leadership skills
- Ability to assess issues quickly and take initiative
- Proficiency with Microsoft Office and the ability to learn new systems quickly
- Willingness to learn and help others grow
- Supervisory or team-lead experience preferred
- A.A. or bachelor's degree preferred
- Basic plant knowledge or desire to become a plant expert preferred
- Bilingual English/Spanish is a plus
Job Duties
- Greet every customer with politeness, enthusiasm, and genuine friendliness
- Actively look for ways to elevate the customer's experience
- Demonstrate strong listening and communication skills and encourage others to do the same
- Follow through on customer concerns by acknowledging, escalating, and resolving issues when needed
- Know all register functions and jump in when needed
- Accurately process all payment types and give correct change
- Support opening and/or closing register procedures and ensure cash-handling policies are followed
- Know our processes and hardline products or know where to look when you don't
- Stay aware of current sales, promotions, and seasonal focuses
- Monitor plant health and communicate issues to management
- Direct the stocking team to keep displays clean, full, and visually appealing
- Ensure signs, pricing, and product displays are correct and attractive
- Execute visual displays using provided signage and promotional materials
- Merchandise hardline product aisles and end caps based on provided plans
- Help ensure the entire team is aware of promotions
- Work across all departments-plants, hard goods, cashier, receiving, and more
- Communicate candidly, kindly, and professionally with team members and leaders
- Prioritize company goals and help the store function smoothly
- Lead by example and help maintain a productive, positive work environment
- Ensure the store opens and closes on time
- Act as the Manager on Duty when the Store Manager or Assistant Manager is away
- Assist with general store maintenance inside and outside
- Help coach associates on proper operational procedures
- Must be willing to learn to operate a forklift
- Take on special assignments from management
- Attend staff meetings and team trainings
- Support all health and safety practices
- Uphold O'Toole's policies, procedures, and core values
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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