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The Exchange

Customer Experience Host--Main Exchange

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
Mass Transit program
access to base facilities

Job Description

The Exchange is a well-established retail company that provides a wide range of products and services, primarily serving military communities. As a respected establishment, it offers its employees the opportunity to work in a customer-focused environment where growth and development are highly valued. The company is committed to supporting its associates by providing flexible scheduling options and comprehensive benefits packages that promote a healthy work-life balance. Employees gain access to various programs and facilities, including a Mass Transit program and status as Department of Defense employees, which enhances their overall employment experience. The Exchange prides itself on fostering a welcoming... Show More

Job Requirements

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you will be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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