Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) with Company Match
Dental Insurance
Vision Insurance
Paid training
Performance reviews
appreciation events
Employee Discounts
Job Description
Waterworks Aquatics is a premier swim school that operates over 35 locations across California and Colorado. Established with a mission to educate and motivate individuals of all ages to be safer around water and to learn proper swimming techniques, Waterworks Aquatics has grown to become a trusted name in swim education. The organization focuses on providing a supportive, friendly, and professional environment where children as young as three months old, as well as adults, can learn the essential life skill of swimming. Committed to water safety and effective swim instruction, Waterworks Aquatics prides itself on experienced instructors, structured programs, and... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years customer service experience
- proficient typing speed of 40+ words per minute
- comfort using point of sale systems
- weekend availability
- at least 17 years of age
- strong verbal communication skills
- ability to multitask in a fast-paced environment
Job Qualifications
- At least 17 years old
- minimum of 2 years of customer service experience
- high school diploma or equivalent
- strong verbal communication skills
- strong computer skills
- proficient typing skills (40+ WPM)
- comfortable using basic POS systems
- ability to communicate with warmth and empathy
- able to work in a team-oriented environment
Job Duties
- Greet and assist families in person and over the phone
- register new customers
- schedule lessons
- process payments
- manage accounts
- communicate clearly to help families choose the right lesson packages
- listen with empathy and find creative solutions to meet families' needs
- maintain a clean and safe lobby by wiping down surfaces, keeping floors dry, and restocking supplies
- work as part of a supportive team to reach registration and retention goals
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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