You're Viewing 1 Of 95,000+ Jobs On OysterLink
Customer Experience Expert - Reception and Call Center (FT)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
401(k) with Company Match
Paid training
Performance reviews
appreciation events
Company parties
Employee Discounts
opportunities for professional growth
Job Description
Waterworks Aquatics is a premier swim school with over 35 locations across California and Colorado, dedicated to teaching swimming skills to children as young as three months old and adults. The company prides itself on educating and motivating individuals to become safer swimmers while mastering proper swimming techniques. With a mission rooted in safety and skill development, Waterworks Aquatics combines expert instruction with an engaging and supportive environment for both its students and employees. The establishment values a team-oriented approach and fosters a positive workplace culture that encourages growth and long-term career opportunities within the organization. Known for its family-friendly... Show More
Job Requirements
- At least 17 years old
- Minimum of 2 years customer service experience
- High school diploma or equivalent
- Proficient typing (40+ WPM)
- Comfort with POS systems
- Weekend availability
- Strong verbal communication skills
Job Qualifications
- High school diploma or equivalent
- Minimum of 2 years of customer service experience
- Strong verbal communication skills
- Proficient typing skills (40+ WPM)
- Comfortable with basic POS systems
- Ability to communicate warmly and empathetically
- Weekend availability
- Passion for helping others and creating positive experiences
- Ability to stay calm and multitask in busy environments
- High integrity in handling payments and sensitive information
Job Duties
- Greet and assist families in person and over the phone
- Register new customers, schedule lessons, process payments, and manage accounts
- Communicate clearly and help families choose the right lesson packages
- Listen with empathy and find creative solutions to meet families' needs
- Interact positively with children and families in a fast-paced environment
- Maintain cleanliness and safety in the lobby area by wiping surfaces, keeping floors dry, and restocking supplies
- Work collaboratively with the team to meet registration and retention goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All