Customer Experience Coordinator (Event Planner Coordinator)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Prescription coverage
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401K with company match
Employee assistance program
Teladoc
legal insurance
Identity Theft Protection
Pet insurance
Team member discount program
Tuition Reimbursement
Wellness clinic

Job Description

MITER Brands, also known by its well-established brands such as Milgard, MI Windows & Doors, and PGTI, is a leading residential window and door manufacturer serving both the new construction and replacement markets. As one of the nation's largest suppliers of vinyl windows and patio doors, MITER Brands operates multiple manufacturing plants spread across the United States. This extensive network allows the company to deliver high-quality, durable products while maintaining a strong presence in the home improvement industry. Known for their innovation and commitment to quality, MITER Brands continues to set the standard for residential window and door solutions, offering... Show More

Job Requirements

  • Bachelor's degree preferred
  • proven experience managing budgets
  • advanced proficiency in PowerPoint, Adobe Acrobat, and Microsoft Excel
  • familiarity with Sacramento area dining and entertainment options
  • corporate experience in event planning or coordination
  • understanding of search engine functionality
  • experience working with graphic design, sales, marketing, and communications teams
  • strong organizational and communication skills
  • negotiation skills
  • ability to multitask and stay calm under pressure

Job Qualifications

  • Bachelor's degree preferred
  • proven experience managing budgets
  • advanced proficiency in PowerPoint, Adobe Acrobat, and Microsoft Excel
  • familiarity with dining and entertainment options, with strong knowledge of the Sacramento area preferred
  • corporate experience in event planning or event coordination
  • understanding of search engine functionality and capabilities
  • experience collaborating with teams in graphic design, sales, marketing, and communications
  • exceptional organizational, communication, negotiation, and multitasking skills
  • ability to remain calm under pressure while maintaining a customer-service mindset

Job Duties

  • Coordinate plant tours for sales representatives to showcase manufacturing facilities to customers
  • book venues, schedule guests, draft and finalize contracts, and manage day-of logistics for events
  • plan and execute offsite customer relations events
  • provide on-site support to Sales leaders during trade show events
  • support marketing efforts by creating PowerPoint presentations and serving as a liaison between Sales and Marketing teams
  • collaborate with HR to coordinate new hire onboarding, including setup of computers, credit cards, Salesforce, and Power BI access
  • arrange logistics for new hires such as plant tours, flights, transportation, meals, and accommodations
  • provide coordination and support for Sales Management Trainees
  • maintain and update customer data, including tracking factors that influence pricing changes
  • represent and uphold the company's mission and vision through all events and interactions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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