Workplace Elements

Customer Experience Coordinator

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Flexible Paid Time Off
Profit sharing
Downtown parking
Employee assistance program (EAP)
Paid family medical leave
career development and advancement

Job Description

Elements is a dynamic company known as inspired Placemakers who enhance the built environment with a distinct focus on brand and culture. Operating across multiple studios, Elements presents a comprehensive portfolio of products and services dedicated to the interior built environment. By combining expertise in interiors with construction capabilities and the collaborative, cross-functional process of human-centered design, Elements provides a holistic approach to crafting spaces that are not only functional but also culturally rich and brand aligned. This integrative methodology ensures a seamless experience and produces exceptional results for clients across various projects. The core values at Elements center around... Show More

Job Requirements

  • Minimum of 2 years of experience in a customer-facing, hospitality, administrative, or office coordination role
  • High school diploma or equivalent
  • Experience in event coordination and logistics, including planning high-visibility or executive-level meetings and engagements
  • Strong customer service orientation with a hospitality mindset and meticulous attention to detail
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced, dynamic environment
  • Proactive problem-solving skills
  • Technological proficiency including Microsoft Office Suite, basic A/V setup, and familiarity with scheduling and inventory systems

Job Qualifications

  • Minimum of 2 years of experience in a customer-facing, hospitality, administrative, or office coordination role
  • High school diploma or equivalent
  • Associate or bachelor’s degree in hospitality, business, communications, or a related field is preferred
  • Experience in event coordination and logistics, including planning high-visibility or executive-level meetings and engagements
  • Strong customer service orientation with a hospitality mindset and meticulous attention to detail
  • Excellent verbal and written communication skills, demonstrating a professional and warm demeanor
  • Ability to manage multiple priorities in a fast-paced, dynamic environment
  • Proactive problem-solving skills with a resourceful, can-do attitude
  • Technological proficiency including Microsoft Office Suite, basic A/V setup, and familiarity with scheduling and inventory systems

Job Duties

  • Create exceptional customer experiences through gracious hospitality and attention to detail
  • Ensure The Experience Center (showroom) is tour-ready by executing daily open and close procedures
  • Plan and execute internal and external meetings and events with precision
  • Support high-visibility engagements and ensure all touchpoints reflect care and detail
  • Collaborate with team members to enhance operational excellence across locations
  • Lead initiatives to elevate the client experience through innovative ideas and solutions
  • Coordinate scheduling for meeting rooms and shared spaces to optimize usage
  • Greet visitors and manage incoming calls with professionalism and warmth
  • Maintain office supply inventory and manage ordering systems in alignment with budget
  • Oversee mail and courier services for timely handling of items

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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