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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
Disability Coverage
401(k)
Paid Time Off
Paid holidays
Job Description
Swickard Auto Group is a premier automotive dealership known for its commitment to delivering an extraordinary customer experience. Representing prestigious brands such as Porsche, Audi, and Volkswagen, this dealership stands out by combining luxury vehicle sales and servicing with elevated, trustworthy customer service. Located in Alaska, Swickard Auto Group prides itself on fostering a welcoming atmosphere where client relationships are paramount and the buying or servicing of a vehicle is not a routine task, but rather a memorable experience. The company is dedicated to redefining the traditional dealership model by emphasizing a stress-free and personalized approach, ensuring each visitor feels... Show More
Job Requirements
- valid Alaska driver's license
- high school diploma or equivalent
- experience in a guest-facing role where relationships and trust mattered
- calm under pressure
- highly detail-oriented
- comfortable learning new software and technology platforms
Job Qualifications
- experience in a guest-facing role where relationships and trust mattered such as hospitality, healthcare, retail, or similar
- calm under pressure and skilled at handling sensitive situations with empathy and professionalism
- highly detail-oriented with the ability to manage multiple guests and tasks at once
- comfortable learning new software and technology platforms
- valid Alaska driver's license
- high school diploma or equivalent
Job Duties
- be the calm, knowledgeable presence that guests rely on from the moment they arrive
- understand each guest's concerns and translate them into clear, actionable service plans
- communicate repair needs and pricing in a way that builds confidence, not confusion
- stay ahead of questions with proactive updates, not reactive explanations
- follow through after every visit to ensure the experience was everything it should be
- schedule service appointments to match guest needs with technician availability
- write thorough service orders that set our technicians up for success
- act as the liaison between guests and service technicians accurately and efficiently
- manage the service timeline and keep guests informed of any changes
- process payments and ensure invoices are accurate and clearly explained
- develop a working understanding of automotive service and common vehicle needs over time
- use available resources to provide accurate parts pricing and repair estimates
- stay current with new vehicle technologies and service protocols
Job Criteria
Experience
No experience required
Job Location
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