Company Logo or Photo

Relevant Industrial LLC

Customer Experience Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
wellness programs
Paid holidays

Job Description

Our client is a dynamic and professional company that prioritizes exceptional customer service and efficient administrative operations. They have built a reputation for their warm and welcoming environment, providing both clients and employees with a supportive workplace. As a well-established organization, they focus on delivering high-quality service and maintaining smooth, organized office functions which contribute to overall business success. The company values professionalism, attentiveness, and the ability to manage multiple tasks with precision and a positive attitude. Their commitment to both internal and external stakeholder engagement sets them apart in their industry, creating a pleasant and productive atmosphere conducive to... Show More

Job Requirements

  • Ability to maintain a professional, courteous and inviting attitude towards visiting customers
  • ability to maintain professional attendance, punctuality and personal appearance
  • flexibility in responding courteously to immediate needs of visitors and callers
  • experience with Microsoft Office and ability to prepare professional PowerPoint presentations is a must
  • keeping work area and lobby organized and orderly
  • must be well-organized and capable of independent follow through
  • handles special administrative projects as well as overflow work from other departments
  • familiarity with current Windows operating systems and proficiency in required software, including Word, Excel, Outlook, etc.
  • this is an on-site position with set working hours of Monday through Friday 8:00am to 5:00pm unless otherwise noted by direct supervisor

Job Qualifications

  • High school diploma or equivalent
  • experience with Microsoft Office including creating PowerPoint presentations
  • excellent verbal and written communication skills
  • strong organizational and multitasking abilities
  • professionalism and courteous demeanor
  • ability to follow through independently
  • familiarity with current Windows operating systems

Job Duties

  • Answer incoming calls with professionalism and courtesy
  • route external and internal calls with accuracy, efficiency and professionalism
  • maintain the reception area, conference rooms, and break room so that it is always clean, inviting, and decorated (if the season calls for it)
  • checking after hours voicemail every morning and routing messages appropriately
  • receive and forward all incoming fax messages appropriately
  • creating, printing, and filing the daily sign in/sign out sheet
  • order office supplies for corporate headquarters if needed
  • monitor inventory levels of general office supplies
  • receive and sort mail, file as necessary and deliver
  • complete AP vendor check mail outs (when applicable)
  • complete invoice and statement mailouts for accounts receivable (when applicable)
  • have flowers/gifts ordered and delivered for internal employees as well as other individuals
  • keep the company wide phone list current and accurate
  • assist with meal planning for internal and external meetings and events from start to finish including ordering, setting up, breaking down, etc.
  • all other administrative duties as they arise
  • any other duties assigned by senior management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.